Skip to content

Frequently Asked Questions

How Do I Place an Order?

Call us directly at 715-477-3252 and our team will work with you to provide you with an estimate for the materials you are seeking. To place an order, we require a signed and dated copy of your estimate along with a 50% deposit to put the order on the production schedule. The final balance is to be paid-in-full prior to shipment.

WHAT IS THE TYPICAL LEAD TIME FOR AN ORDER?

Lead time is dependent upon product selected as well as quantity ordered. For example, lead time for custom-milled groovy wood flooring may depend on quantity, desired widths, species and also time of year (production times around the holidays tend to be longer). Please contact us to inquire about current lead times for any specific product.

HOW WILL MY ORDER BE DELIVERED?

Each order is delivered common carrier to your business or residential job site. Forklift unloading is recommended. Buyer will need to furnish any equipment / manpower necessary to safely unload products at the delivery location.

DO YOU INSTALL?

We do not provide any direct install services of our products. However, we do have preferred install partners please don't hesitate to ask if we have a preferred install partner in your area.

HOW CAN I GET SAMPLES OF YOUR PRODUCTS?

Simply call our main office at 715-477-3252 to request a product sample of any of our options.

DO YOU HAVE MINIMUM ORDER REQUIREMENTS?

Yes we do. Minimum order requirements differ across products and are dependent upon the specific material requested and overall scope of your project. Please contact us to discuss your specific needs and we can get you the minimum order required.

What are the benefits of Groovy Wood over reclaimed wood?

When compared to reclaimed lumber, Groovy Wood has many benefits.

  • Groovy Wood is new wood, there is an unlimited supply with similar texture and coloring
  • Groovy Wood does not have bugs or other insects
  • Groovy Wood does not have mildew or mold
  • Groovy Wood will reduce the amount of waste
Scroll To Top